TERMS AND CONDITIONS

Terms and Conditions

Effective Date: 31 MARCH 2025

  • Welcome to Ruhaab! These Terms and Conditions govern the use of our website and the purchase of products through our e-commerce platform. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

  • By accessing or using the Ruhaab website (the "ruhaab.shop") and purchasing products, you agree to abide by these Terms and Conditions, including any updates or amendments. If you do not agree to these Terms, please refrain from using the Site.

2. Products and Pricing

  • Product Availability: All products listed on the Site are subject to availability. We strive to ensure that the product listings are accurate, but we cannot guarantee the availability of every product.
  • Pricing: Prices for products on the Site are listed in [Insert currency], excluding taxes, shipping, and handling charges, which will be calculated at checkout. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or modify an order.

3. Account Creation

  • To make purchases on the Site, you may be required to create an account. You are responsible for providing accurate and complete information, including your shipping address and payment details. You are also responsible for maintaining the confidentiality of your account credentials.
  • 4. Order Process
  • Placing Orders: When you place an order on our Site, you are offering to purchase a product under these Terms and Conditions. We reserve the right to accept or reject your order at our discretion.
  • Order Confirmation: Once your order is confirmed, we will send you an order confirmation email. This does not guarantee that the product will be shipped immediately.
  • Shipping and Delivery: We aim to process and ship your order as quickly as possible. Shipping times may vary depending on your location and the shipping method selected at checkout. You will receive a shipping confirmation email once your order has been dispatched.

5. Payment

  • Payments for orders placed on the Site are processed securely through third-party payment providers. We accept various payment methods, including credit/debit cards, UPI, etc.
  • By submitting your payment details, you confirm that you have the legal right to use the payment method provided.

6. Shipping and Delivery

  • We offer shipping to the locations specified on our Site. The delivery time may vary depending on the destination and shipping method selected.
  • Shipping costs are calculated during checkout based on the weight, size of the order, and destination.
  • You are responsible for ensuring the accuracy of the shipping address provided.

7. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you may request a return in accordance with our return policy, which can be found on the Site.
  • Refunds: Refunds will be processed according to our return policy. We reserve the right to deny any return or refund request that does not meet our specified requirements.

8. Intellectual Property

  • All content on the Site, including text, graphics, logos, images, and software, is the property of Ruhaab and is protected by intellectual property laws. You may not use, copy, or reproduce any content from the Site without our written permission.

9. User Conduct

  • You agree to use the Site for lawful purposes only and not to engage in any activity that could harm or disrupt the Site, its users, or our systems. You may not:
  • Engage in any fraudulent activity.
  • Use the Site to distribute harmful software or malware.
  • Violate any laws or regulations.

10. Limitation of Liability

  • To the fullest extent permitted by law, Ruhaab is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Site, the purchase of products, or the inability to use the Site.

11. Privacy Policy

  • Your use of the Site is also governed by our Privacy Policy, which can be accessed https://ruhaab.shop/policies/privacy-policy Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

  • We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. By continuing to use the Site after changes are made, you accept and agree to the revised Terms.

13. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Delhi. Any disputes arising from the use of the Site shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
  • Ruhaab
    Email: helpdesk.ruhaabshop@gmail.com
    Phone: 78141 07385
    Address: Ruhaab Store, Samridhi Grand Avenue, Greater Noida West.